WLS 2022 Parallel Sessions
October 17, 2022 – 15:05 to 16:05
Parallel Session 1 – Lottery Innovation and Creativity
In this rapidly changing marketplace, in order to remain competitive with other industries that are vying for the entertainment/disposable consumer income, the ‘tried and tested’ ways of meeting challenges are not always sufficient. Lottery, to avoid stagnation, should foster creative and innovative environments in all aspects of their operations.
This session will look at the measures lotteries have implemented in this regard and their resulting positive outcomes.
Gregg Edgar, Executive Director, Arizona Lottery
Gregg Edgar serves as the Executive Director of the Arizona Lottery. In his tenure, the agency has generated over $7.6 billion in sales, returned more than $5 billion in prizes to players, transferred more than $1.6 billion to beneficiary agencies and programs, and generated more than $500 million in commissions to our retail partners. Gregg's fundamental focus on team development, business operations and strategic innovation have shaped the organization’s success for the future. In his role, Gregg also serves as the Marketing Committee Vice-Chair for the Multi-State Lottery and the Business Development Chair for the North American Association of State and Provincial Lotteries. He is a vocal advocate for the industry’s impact throughout North America and leading efforts to leverage value for the Powerball brand.
Before taking the helm at the Arizona Lottery, Gregg served as a Senior Strategic Communications consultant for international and national brands. In that capacity, he was honored to serve the White House for eight years and the Coalition Provisional Authority in Baghdad, Iraq. Gregg earned his bachelor's degree in political science from Arizona State University. He and his wife Margaret live in Chandler with their seven children.
Sarah M. Taylor, Executive Director, Hoosier Lottery
Sarah M. Taylor has served as the Executive Director of the Hoosier Lottery since October 2013. Previously, she held various positions in Indiana city and county government, including eight years as the elected Clerk of the Courts for Marion County (Indianapolis) and five as a cabinet member for the Mayor of Indianapolis.
An active participant in lottery industry organizations, Taylor is First Vice President of the North American Association of State and Provincial Lotteries (NASPL) and is immediate past President of the Multi-State Lottery Association (MUSL) which is comprised of the 38 U.S. lotteries that oversee Powerball. She was appointed to the World Lottery Association (WLA) Corporate and Social Responsibility Committee.
Taylor earned her bachelor's degree from Indiana University’s School of Public and Environmental Affairs where she sits on the Distinguished Alumni Council. A lifelong learner, Sarah just completed her Certificate in Public Management from Ball State University.
Jason Barrs, Senior Vice President, Global Sales & Business Development, Carmanah Signs
Jason is a digital lottery and omnichannel expert, bringing extensive lottery retail marketing experience to Carmanah’s customers and industry partners. Jason previously worked with IGT, where he held the position of Senior Director of Technology Services, spending a total of 15 years in roles dedicated to technology, product marketing, and omnichannel product management. A lifelong learner with a passion for the intersection of business, technology, and marketing, Jason is the perfect addition to Carmanah’s customer driven culture of innovation, collaboration, and retail transformation.
Francesco Parola, CEO of Lotterie Nazionali and LottoItalia and Senior Vice President of IGT Italy
Francesco Parola is CEO of Lotterie Nazionali and LottoItalia and Senior Vice President of IGT Italy, positions he has held since July 2020. In his CEO role, he is responsible for managing all aspects of the lottery concessions and for IGT, he oversees retail, and digital Instants and Lotto Operations. He also serves as a member of the WLA and EL Executive Committee.
With a career spanning 39 years in Finance, Marketing and Sales and with an academic background in Strategy, Francesco is a veteran of the lottery industry. He joined IGT in 2012 when he moved to the U.S. to lead the sales and marketing teams of the Company’s first private lottery management agreement. More recently, Francesco oversaw IGT’s Game Innovation and Insights Team, providing strategic direction and game development for IGT’s lottery business. At IGT, he also serves as an Ambassador for Diversity and Inclusion, and a member of the global lottery leadership team.
Prior to moving to the U.S., Francesco was Vice President of Innovation, Vice President of Lottery Business Unit, and Director of Finance at Sisal. He started his career at Honeywell Finance Department in Italy.
Francesco earned a MS in Management in Italy, two specializations in Strategic Leadership and Value Chain Management from the University of Illinois, and a Marketing Certificate from Cornell University. He is also currently enrolled at the iMBA Gies College of Business at the University of Illinois.
Claudio Ossandón, Marketing and Sales Director, Lottery of Concepción, Chile.
He has worked in different industries such as Finance, Telecommunications and IT. He's a lottery industry expert with over two decades of experience.
Claudio has stood out for transforming businesses with a disruptive approach, being a generator of innovation and breaking existing paradigms in areas as diverse as: Products, Services, Development of non-traditional businesses, Marketing, Process Reengineering, among others, using the technology as an enabling basis for creativity and coaching as a basis for effective leadership to motivate teams towards a common goal.
In recent years, the Lottery team has obtained different achievements such as: going from 12% to 50% in the share of digital sales, increasing market share from 45% to 80% in the instant market, the recognition of more than 10 Effie Awards and the obtaining of an invention patent in the USA for the development of a new sales model for gambling market.
Claudio is Industrial Civil Engineer from the University of Chile. He holds a Master of Science degree from the same University.
Additionally, Claudio did executive studies in the Kellogg School of Management at Northwestern University, USA.
The last year, in 2021, he was elected by the “Adlatina Magazine” as the number one “e-marketer” in Chile.
October 17, 2022 – 15:05 to 16:05
Parallel Session 2 – Leadership for a Customer-focused Organization
The most successful organizations put the customer at the center of their leadership, strategy, and operations – an approach commonly called customer obsession. However, 70% of customer-focused transformations fail because leaders fail to create an environment in which employees can focus on customers.
This session will look at the key behaviours that leaders must exhibit in order to create this environment, which results in better employee experiences, customer experiences, and business outcomes.
Peter ter Weeme, Chief Social Purpose Officer & Vice President, Player Experience, BCLC
As the Chief Social Purpose Officer & Vice President, Player Experience, Peter ter Weeme is responsible for BCLC’s social purpose, stakeholder relations, communications, marketing, CRM and loyalty, business intelligence, player experience, player health, Indigenous Reconciliation and the Customer Support Centre.
Peter is a 28-year veteran of the sustainability, social purpose and social justice movements. Prior to joining BCLC in February 2020, he was the EVP, Purpose and Brand Citizen of a Vancouver-based marketing and communications firm that works at the intersection of data, emerging technologies and social purpose.
With an MBA specializing in environmental management, Peter has founded and grown two successful consultancies and previously led the marketing and communications at Mountain Equipment Co-op. He currently serves on the board of the Western Canada Theatre company in Kamloops and the Cape Cod Centre for Sustainability in Provincetown, Massachusetts.
Andrew Shepherd, Chief Customer & Marketing Officer, The Lottery Corporation
He joined the Lottery Industry working for Golden Casket in 1997 which subsequently became part of Tatts Group in 2007 where he became the Head of Marketing.
Andrew has been involved in the launch of The Lott master brand, The Lott website and app development, Powerball relaunch and various product changes and campaigns. Over the last 30 years, Andrew has worked across a number of industries in various marketing roles including the automotive, dairy, beverage and lottery industries.
Andrew holds a Bachelor of Business (Marketing). He is a Graduate Member of AICD and a member of various industry associations including the Australian Association of National Advertisers, and the Australian Direct Marketing Association.
Nancy Kennedy, Chief Lottery and Customer Officer
Nancy Kennedy is OLG's Chief Lottery and Customer Experience Officer. She brings to this position a customer obsessed and strategic mindset, gained from over 15 years of executive experience working on several high-profile initiatives. She is an expert in driving complex projects to a successful and quick outcome. She does this by creating a strong team environment, using data and analytics to drive informed decisions, and by taking immediate action to address challenges and embrace new opportunities.
Prior to serving in this position, Nancy served as OLG's Senior Vice President of People and Culture, successfully transforming OLG into a high performing, employee-centric organization. As a result of these efforts, OLG is now considered one of Forbes best workplaces in Canada.
Much of her earlier career was spent in the Ontario Public Service where she was responsible for public policy and strategy development in several different portfolios. Nancy lives in Toronto with her husband and their two sons.
October 17, 2022 – 15:05 to 16:05
Parallel Session 3 – Diversity and Inclusion
In today’s world, a strong corporate commitment to diversity and inclusion policies plays an ever-increasing role in ensuring a company’s success. It isn’t just about having the right mix of employees in your organization; your plan has to address the bigger picture: are there unconscious biases in your organizational processes; does your organization provide a safe environment for all; is the balance of power throughout your organization equal on all levels; are there strong anti-bullying and anti-harassment policies in place?
This session will look how lotteries have addressed these elements in their DI&B strategies.
Rose J. Hudson, President/CEO, Louisiana Lottery Corporation
As President/CEO of the Louisiana Lottery Corporation for 16 years, Rose J. Hudson continues to grow contributions for state K-12 education with sales skyrocketing nearly 90% during her tenure. Under her leadership, Louisiana was the first U.S. lottery to receive industry verification of its quality assurance processes. Hudson also earned Public Gaming Research Institute’s 2015 Sharon Sharp “Good Causes” Award for having the highest percentage increase in net funds transferred to its beneficiary. She is a former President of both the North American Association of State and Provincial Lotteries (NASPL) and the Multi-State Lottery Association, (MUSL). Hudson holds a degree in Urban Studies and Public Policy as well as a Master’s in Public Administration and is a Senior Certified Professional in Human Resource Management.
Barry Pack, Executive Director, Oregon Lottery
Barry Pack has served as the Oregon State Lottery director since 2016 and oversees the multi-billion dollar revenue generating organization that provides hundreds of millions of dollars each year to support education, economic development, parks, fish and wildlife, outdoor schools and veteran’s services.
Barry’s experience includes a variety of work in public, private and non-profit sectors. He was Chief of Staff for the Senate Democrats in the Oregon Legislature, Deputy Secretary of State, and the State’s Deputy Chief Operating Officer and Chief Administrative Officer.
Barry lives in Portland, Oregon with his partner, Jamie, and their cat, Dodger.
Jannie Haek, CEO, Belgian National Lottery.
He was born in Bruges in 1965. He has a long track record in public administration at the Treasury Department and was the Chief of Staff to different Ministers. He was appointed by the Belgian government in several public owned companies, i.e., Executive President of Brussels Airport, CEO of the Belgian Railways, the Supervisory Board of public investment companies.
He was a Member of the Board to the Institute for Gender Equality.
He entered the lottery business about 20 years ago as the Government Representative at the National Lottery in Belgium. In 2013 he became the CEO of the National Lottery.
Jannie Haek is also a member of the EL Excom and the WLA Excom. President of the EL Legal Working Group and former member of GLMS-ExCom.
He is proud to be a member of the Belgian Olympic Committee.
Esmeralda Britton González, President of the Board of Directors, Junta de Protección Social (JPS)
Esmeralda Britton González is currently the President of the Board of Directors of Junta de Protección Social (JPS), the institution that manages the government lottery in Costa Rica. Esmeralda has been in this position since previous government in 2018 and was re-appointed by Rodrigo Chaves Robles current President of Costa Rica.
Mrs Britton has had different government positions in her political career, she was Minister of Women´s Affairs, and President of the Instituto Nacional de las Mujeres INAMU in 2002, she also run as candidate to Vice President of Costa Rica in 2006. Esmeralda also was the Secretary of Promotion and Organization of Political Participation for Women in Partido Unidad Social Cristiana PUSC (political party).
Her background is in Computer Science where she obtained a Bachelor’s degree at Universidad Autónoma de Centroamérica UACA, and more recently obtained an Executive MBA at Escuela Europea de Negocios located in Madrid, Spain.
During her time in position at JPS she has promoted to have 51% of women in the board of directors and at manager positions currently 3 out 4 managers are women. Also around 50% of the managers at lower positions are also women. Mrs Britton has also led the digital transformation for JPS introducing the first process to digitize the lottery to offer it over internet during the pandemic of COVID 19. Currently are working towards to add online games including sports betting and others.
Michelle Carinci, Director of Lottotech, Mauritius National Lottery
A Lottery and Gaming professional for over 47 years, Michelle has held senior leadership roles as President and CEO of the Atlantic Lottery Corporation and President of the Interprovincial Lottery Corporation in Canada. During her career as Vice President of Marketing and Sales at the British Columbia Lottery Corporation, led by the Guy Simonis, Michelle and the BCLC team hosted the successful Intertoto '87 and World Meet '96 conferences in Vancouver. During the past ten years as CEO of the Mauritius National Lottery (Lottotech), Michelle was a strong advocate of Sustainability which included Diversity and Inclusion. Lottotech introduced the Lottotech Seeds program in 2019 which actively promotes and supports emerging Women Entrepreneurs. She is a Lottery Hall of Fame 2006 inductee and was a founding Co-Chair of the World Lottery Association Responsible Gaming Certification program as well as an elected member of the WLA Executive Committee. Michelle currently is a Director on the Board of Lottotech and an Advisor to the Executive Chairman.
October 17, 2022 – 16:20 to 17:20
Parallel Session 4 – Illegal Gaming: How to Counter Non-Authorized Operators
The growth of internet gaming has seen an increased presence of operators selling in jurisdictions without authorization. As a result, players are migrating to sites that do not have the necessary RG and integrity safeguards. There are measures, both offensive and defensive, that a lottery can take to counter these operators.
This session will provide examples of both and explain the tools WLA can put at your disposal.
Isabelle Jean, Executive Vice-President and Chief Operating Officer of Lottery Games, Loto Québec
Graduating with a master’s degree in public communications from Université Laval in 1999, Isabelle Jean immediately started her career with the Government of Québec and joined Loto Québec as Director of Internal and Strategic Communications in 2012.
In September 2014, she was appointed Vice-President of Corporate Strategy and Public Affairs. A year later, a new unit focusing on strategic business intelligence and innovation was created under her leadership, and Isabelle was named Vice-President of Corporate Strategy, Innovation and Public Affairs.
Isabelle has been in her current role of Executive Vice-President and Chief Operating Officer of Lottery Games since 2017. She also heads the corporation’s brand image and marketing communications division that oversees the development and implementation of Loto-Québec’s overall marketing strategies.
In addition, Isabelle has served as President of the Interprovincial Lottery Corporation and Chair of its Executive Committee since 2021.
Stein Langberget, Executive Special Advisor to the CEO, Norsk Tipping
Stein Langberget is the Executive Special Advisor to the CEO at Norsk Tipping. Norsk Tipping holds the monopoly for most games on the Norwegian market.
Stein is the former General Counsel at Norsk Tipping and joined the lottery industry in 2007. His main responsibilities at Norsk Tipping are corporate development, international alliances, and regulatory affairs. Stein serves in addition as the General Manager for the Vikinglotto Alliance, serving the interest of 10 member lotteries in Europe in the common jackpot game Vikinglotto.
He has a law degree from the University of Oslo and a master’s degree in strategy and leadership from the Norwegian Business School.
Andreas Kötter, CEO of WestLotto
Andreas Kötter is CEO of the largest German lottery operator WestLotto and Chairman of the Pan-European Lottery Eurojackpot since April 2016, with currently 33 companies from 18 nations.
Additionally, he is member of the Executive Committee of the WLA and chair of the “Illegal Lotteries and Betting Committee” (ILBC) of the WLA. Established in 2019, the ILBC reviews the tools and resources available to help WLA-member lotteries combat illegal gaming in their jurisdictions.
Andreas Kötter has more than 25 years of expertise in the banking sector and was “Head of the Central Product Management” division at NRW.BANK before joining WestLotto in 2013. He holds mandates in several institutions, so he is for instance member of the “Initiativkreis Ruhr”, one of the leading economic alliances in Germany.
October 17, 2022 – 16:20 to 17:20
Parallel Session 5 – Marketing: Reaching New Audiences
In a maturating market such as lotteries, it is not enough to retain the existing customer base which is necessary aging. It is crucial that organizations focus on attracting new players who also have growth potential. This means adjusting product and marketing strategies to cater to this growing market.
This session presents some lottery success stories that can help you attract and grow these elusive consumers.
Gary Grief, Executive Director, Texas Lottery Commission
Gary Grief has served as Executive Director of the Texas Lottery Commission since 2010. Under Grief’s leadership, the Texas Lottery contributes almost $2 billion annually to the State of Texas, having set new sales records every year for the last twelve years.
Grief has served as Lead Director for the Mega Millions group, Chair of the Powerball Game Group and President of NASPL during his time in the industry, and in 2014 Grief was elected to the Public Gaming Research Institute’s Lottery Industry Hall of Fame.
Alexandre Tauszig, Regional Manager, Latam, Skilrock Technologies
Alexandre Tauszig is an Engineering with a post-graduate degree in Industrial Administration from the Polytechnic School of the University of São Paulo, Brazil. He has a multidisciplinary career of 31 years, having worked in Logistics and Human Resources, and the last 23 years in IT. His performance has always been centered in the Business, with focus on Project Development. In Brazil he has also worked as a mentor for small startups.
In the last 6 years he is engaged in the iGaming and Lotteries industry as Skilrock's LATAM Regional Manager. With the mission to expand the company's business in the region already has active customers in several countries like Colombia and Brazil where he has brought innovation and Skilrock's experience. He actively participates in LATAM events sharing his knowledge in lectures or through his authored eBook "Alea Jact Est" which approaches the Lottery and Gaming market in Brazil.
Marcus Glasper, Director, Washington's Lottery
Marcus Glasper is the Director of the Washington State Lottery. He has over 29 years of public sector experience, previously serving as Deputy Director of the Washington State Department of Revenue before joining Lottery. Marcus began his career as an engineer with General Motors. He spent a decade working for the United States Department of Energy before joining state service.
Glasper received his B.S. in Mechanical Engineering from Southern University in Baton Rouge, LA, and a Master’s in Engineering Management from Washington State University. He has completed numerous executive leadership programs including the Harvard John F. Kennedy School of Government.
Avi Levy, Marketing Director & Lottery Foreign Affairs, Mifal Hapais, Israel
Avi Levy works in Mifal Hapais, the Israeli National Lottery, since 2001 as Hishgad, Instant Tickets Marketing Director. Avi is also managing the pick 4 daily draw and responsible for all lottery foreign affairs. Prior to joining the lottery, Avi worked in leading advertising agencies.
Under Avi's direction - Hishgad & pick 4 become one of the leading and most powerful brands in the Israeli market. Hishgad is growing every year in term of sales with innovative marketing and advertising activities leading Mifal Hapais been one of the most innovative Lottery in the world. Avi has MA in Business Administration and he is a senior member of the EL innovation working group.
Edilson Carrogi, Vice-president of Government Funds and Lotteries at CAIXA
Edilson is head at CAIXA of Government Funds and Lotteries, leading several projects related to provide digital access to public services in Brazil, such as the Government Severance Indemnity Fund for Employess (FGTS) and the Compulsory Insurance Premium for Personal Injury caused by Motor Vehicles on Land (DPVAT).
Also, at the Lotteries, Edilson has focused a digital marketing strategy for the Brazilian federal lotteries, including the launch of new products and the lottery app.
He holds a law degree and has a master’s degree in Public Administration from Instituto Brasiliense de Direito Público.
October 17, 2022 – 16:20 to 17:20
Parallel Session 6 – Transformation, Innovation & Security
The security paradigm for lotteries and sports betting operators across the world is constantly evolving.
As organizations continue to transform and innovate, whether to overcome post-COVID challenges or as part of their natural evolution, security plays a crucial role in safeguarding the institutional credibility of gaming operators.
This session will explore some of the enabling technologies for lottery and sports betting operations, like the cloud and RNGs, and will address this central security-related point: Will security be seen as a means to stifle innovation, or to strengthen it?
Reidar Nordby, Chairman, Multilot Corporation
Reidar Nordby was President & CEO of Norsk Tipping from 1989 until 2008 and he was President of WLA from 2000 until 2006. As a part-time retired, he is involved in the lottery business as Chairman of Multilot Corporation.
Reidar was honored with the WLA Guy Simonis Lifetime Achievement Award last time the WLA congress was in Canada, in Montreal 2012.
Reidar and his colleague, Tore Sagstuen, CTO, will demonstrate a live mobile photobased lottery. So be sure to be there, bring your mobile - get a totally new lottery experience - and hopefully win a prize!
Robert Nitz, Director of Information Security, Multi-State Lottery Association
Robert Nitz is Director of Information Security at the Multi-State Lottery Association (MUSL), where he is responsible for ensuring the integrity of Powerball and other multi-jurisdictional lottery games. Prior to joining MUSL, he worked in the defense and financial sectors. He has a bachelor’s degree in Electrical Engineering and a master’s in Computer Engineering, both from Iowa State University.
Hansjörg Höltkemeier, EL President
Hansjörg Höltkemeier has been, since 2005, a Member of the Board of Deutsche Klassenlotterie Berlin (DKLB). He is focusing on strategy with marketing, sales and information-technology.
Since 2009 Hansjörg has been a Member of the EL Executive Committee and, since
June 8th 2015, Hansjörg is elected as President of European Lotteries.
Before joining the lotteries, Hansjörg worked in several positions in the consulting and the IT-industry.
Within his career in the lotteries, Hansjörg Höltkemeier is a driver for strategy, innovation and adoption of new technologies. As a founder of “institute of electronic business (IEB) at a Berlin University in 2004, he is also an expert in digitalization and disruptive business models.
As President of EL, he drives forces to adopt the changes in the world of lotteries and gambling and to redesign strategy for this association. He intensifies and modifies interaction and is mostly looking to give added value to the members, while he is increasing visibility to stakeholders in Brussels but also – on request of the lotteries in the region - in the member-states.
October 18, 2022 – 15:55 to 16:55
Parallel Session 7 – CSR/RG
All or most of the profits generated by our members are returned to their communities for the public good. However, lotteries face more and more competition – land base and online – from for-profit and unauthorized operators. Our continued ability to fulfil our ‘public good’ mandate is reliant on our credibility. This is why Corporate Social Responsibility (CSR) with its important Responsible Gaming (RG) component is part of our lottery DNA. Both NASPL and WLA, through certification and best practices guidelines, actively support these initiatives.
This session will explore new trends and initiatives enabling lotteries to always be at the forefront of ensuring their player protection.
Stacy Shaw, Product Marketing, Oregon Lottery
Stacy Shaw leads Product Marketing for the Oregon Lottery. In this role, she provides strategic direction for Lottery's games, services and mission critical brand programs such as responsible gaming and customer experience. For the last ten years she has focused on developing an industry leading RG program, collaborating across diverse stakeholder groups including treatment and prevention professionals, researchers and legislators. Stacy serves on the Board of Directors for the Responsible Gambling Council of Canada (RGC). Previous to Lottery, Stacy held senior marketing and business development roles with Hyatt Hotels, Preferred Hotels and Related Companies. She also founded and managed m-k-t-g, a marketing agency focused on entertainment and travel. She lives in Silverton, Oregon with her husband Kevin and their cat Babe. She spends her spare time walking on the Oregon Coast and wine tasting across the Pacific Northwest.
Romana Girandon, President & CEO Loterija Slovenije, 2nd Vice President of The European Lotteries
Building on her passion for creating high-achieving, inclusive and socially responsible teams, Romana has spent two decades on different leadership positions before becoming President of the National Lottery in Slovenia. Since then, mainly through her continuous focus on mission-based culture, responsible player-centric innovation and high business standards, the company she leads has become a highly respected European lottery.
Holding a degree in Organizational Sciences and Human Resources, Romana is a certified Supervisory Board Member by the Slovenian Directors’ Association and holds an executive certificate in Circular Economy and Sustainability from the University of Cambridge.
She is a recipient of several awards, with »Artemida« Award (for contribution to the development of female management in leadership positions) being her favorite. Privately, Romana volunteers as a licensed missing persons rescuer, along with her search & rescue dog.
José Luis Sánchez, Head of CSR and Quality, SELAE
José Luis Sánchez is head of CSR and Quality at SELAE. He has +30 years of experience and he has held both technical and management positions.
He holds a bachelor’s degree in Computer Science, a master’s degree in CSR, and an IT MBA in Integrated Management of Information Technology
His areas of expertise include responsible gaming, ethics and good governance, social responsibility, non-financial reporting, risk and process management.
Actually, he is the Executive chair of the Operational Risk & Assurance Working Group of the European Lotteries. Also, he’s the coordinator of CIBELAE’s Process Commission and member of CSR and RG working group. He is also a member of the 2030 Agenda /SDGs working group of public companies of the Spanish government.
Ryan McCarthy, Director of Player Health, BCLC
Ryan McCarthy has more than 20 years of leadership experience in evidence-informed strategy. He is currently the Director of Player Health at BCLC, a Crown Corporation that conducts and manages gambling in the province of British Columbia.
Under his leadership, Ryan provides strategic direction and guidance for BCLC’s full suite of player health programing, including ways to increase safer play and reduce potential harms across all lines of BCLC’s business.
Ryan specializes in helping people and organizations achieve better decisions through research and data. He has provided strategic advice to senior leaders and decision-making bodies across the healthcare and academic sectors in Canada to advance public policy, clinical practice, and personal health decision-making. This has been accomplished by building multi-sector relationships that bring together diverse stakeholders working together to achieve impact.
Prior to joining BCLC, he held senior positions focused on evidence-informed decision-making in healthcare focused on bridging the gap between what we know through research and data and what we do in practice. Most recently he served as the Director, Knowledge Mobilization with the Canadian Centre on Substance Use and Addiction where he led a portfolio of programs and initiatives designed to support stakeholders throughout Canada’s health systems to utilize CCSA’s research-based products. This includes co-chairing the Knowledge Mobilization Scientific Expert Panel on the Update of Canada’s Low-Risk Alcohol Drinking Guidelines.
Ryan holds an MSc in Health Economics, Policy and Management from the London School of Economics and Political Science.
Lynn Roiter, Secretary General, WLA
A 30 year veteran, Lynne has been a valuable contributor to the lottery industry.
She obtained her law degree from Laval University and has been a member of the Quebec Bar since 1972. After several years in private practice and as Corporate Secretary and Director Legal Services for the Quebec Automobile Insurance Board, she joined Loto-Québec in 1985 as Director of legal services.
In 1996, she was named Secretary General and Vice-President Legal Group served in that capacity until August 2016 when she was named President and CEO of Loto-Québec. She is the first woman to hold this position and the first internal nomination. In her various roles at Loto-Québec, she played an instrumental role in establishing the legal and reglementary framework that permitted LQ to diversify its gaming activities, from lotteries to lottery videos, to casinos and resort hotels, to satellite bingo, as well as various joint ventures with amongst Accor Hotels and The Fonds de solidarité.
She is was also a Board member of the Interprovincial Lottery Corporation, acting as Chairman for 5 terms. Finally Lynne is the Secretary General of the World Lottery Association which regroups some 150 lotteries corporations from all 5 continents.
Thanks to her position at Loto-Quebec and WLA, Lynne has built bridges between continents, solidified by her experience and knowledge of all sectors. Even after 30 years in the industry, Lynne continues to be excited by the many challenges of our industry and her enthusiasm is contagious.
Even though some of you may be surprised, Lynne is not “all work and no play”. A grandmother of 4y, she loves to spend time with her grandchildren especially on the slopes during the winter.
October 18, 2022 – 15:55 to 16:55
Parallel Session 8 – Lottery Workplaces Adapting to Post-COVID World
When crises (such as COVID-19) occur, the companies that emerge stronger are those that are able to adapt their business to overcome the new challenges. The unpredictability and scale of the COVID-19 pandemic has forced all industries, lotteries included, to adapt to a new way of working. With the changing meaning of a ‘DAY at the OFFICE’ more than ever it is necessary to reimagine work and how it is done. This raises complex legal, equity, productivity and public-relations issues not faced before.
This session will deal with how lotteries have addressed these issues to ensure a productive workplace in the ‘post covid normal’.
Brian Rockey, Director, Nebraska Lottery
Brian Rockey was named Director of the Nebraska Lottery and Charitable Gaming Division in 2016. He has been associated with the Nebraska Lottery in one capacity or another since its founding in 1993. Prior to that, he worked for two Nebraska governors and a state senator. Rockey is a 1983 graduate of Creighton University and holds master’s degrees from the University of Nebraska-Lincoln and University of Nebraska at Omaha.
Tedda Sandercock, VP of Information Technology, Western Canada Lottery Corporation
Tedda sets and drives the company’s IT strategy with an eye toward ensuring WCLC remains competitive in an evolving business landscape while complying with ever-changing regulations.
A leader with a passion for coaching and mentoring, Tedda has a reputation as a change agent with the ability to help her teams transform their culture. Tedda supports the community as a board chair for a non-profit called and Healthy Start for Mom and Me and is a member on the Red River Polytech IT Strategic Council
Allyson Meakin, VP of Human Resources & Corporate Services, Western Canada Lottery Corporation
Moving into leadership through her extensive career in human resources, Allyson models a refreshingly vulnerable and authentic approach. Expressive and encouraging, she is driven to give her team opportunities to try new things, leverage their strengths, and overcome barriers to their success.
She has a passion for people and enjoys partnering with business leaders to initiate change and establish of culture of openness and inclusivity. Allyson has a knack for seeing when outdated assumptions or practices are hindering an individual, team, or organization.
Gretchen Corbin, President and CEO, Georgia Lottery Corporation and NASPL President
Gretchen Corbin is the president and CEO of the Georgia Lottery Corporation. As president and CEO of the Georgia Lottery, Corbin’s business goal is to fulfill the Corporation’s mission to maximize revenues for HOPE and Pre-K, ensuring that Georgia’s students continue to have access to these important educational programs.
Under Corbin’s leadership, the Georgia Lottery has provided four years of returns over $1 billion to the state of Georgia, including last year’s $1.47 billion for Georgia’s HOPE Scholarship Program and Georgia’s Pre-K Program. Since inception in 1993, the Georgia Lottery has returned more than $25.3 billion to the state of Georgia for education. More than 2 million students have benefited from HOPE scholarships and grants, and more than 1.7 million 4-year-olds have attended lottery-funded Pre-K.
Prior to her role at the Georgia Lottery, Corbin served as Commissioner of the Technical College System of Georgia (TCSG), the Commissioner of the Georgia Department of Community Affairs, and as Deputy Commissioner of Global Commerce and other roles at the Georgia Department of Economic Development.
Corbin’s leadership has had a direct impact on Georgia. Since becoming president and CEO of the Georgia Lottery, approximately 376,302 students have received HOPE scholarships and grants, more than 319,000 4-year-olds have attended Georgia’s Pre-K program and over 300 Georgia Lottery players have become millionaires. While serving as Commissioner of TCSG, 131,549 students graduated with a degree or skill from a Georgia technical college. While Commissioner at the Georgia Department of Community Affairs, $80 million was invested in companies, communities and housing entities, and 94,900 jobs and $17.4 billion of investments were created by Georgia companies, such as Gulfstream, Mohawk and Porsche, while Corbin led the Georgia Department of Economic Development. The item Gretchen is most proud of is the teamwork within these organizations that made all successes happen.
Corbin is involved in a number of professional and civic organizations, including Rotary International, Leadership Atlanta and Leadership Georgia, where she has served as president and chairman. In 2021, she became President of the North American Association of State and Provincial Lotteries (NASPL) and Vice President of the Atlanta Rotary Club.
Corbin has been named the last nine years as one of Georgia Trend magazine’s 100 Most Influential Georgians, she was named one of the Atlanta Business Chronicle’s Top 20 Women Who Mean Business, and she is one of James magazine’s Most Influential Georgians for the last four years.
Corbin, her husband, David, and their two daughters are proud to call Georgia home.
Mike Veverka, Founder and CEO, Jumbo Interactive
Mike Veverka is Founder and CEO of Jumbo Interactive. Mike has an honours degree in Engineering and a proven track record in business and computing, establishing several successful start-ups, including an early Internet Service Provider and E-commerce company. His entrepreneurial flair and ambition for innovation were displayed at the age of fifteen when he created and sold his first software package to Hewlett Packard.
After gaining experience in Silicon Valley, Mike returned to Australia where he started Jumbo Interactive before listing on the Australian Stock Exchange. Jumbo is a leading provider of digital platforms and services to both national lotteries and charities. The company recently acquired three businesses establishing itself in the North American and UK markets.
As founder and leader, Mike plays a pivotal role in the growth strategy, innovation and promotion of Jumbo.
October 17, 2022 – 15:55 to 16:55
Parallel Session 9 – Sports Data Rights
The debate around sports data rights and their use by Betting Operators has advanced significantly in the past year or more. Exclusive data deals are now a part of the landscape more than was previously the case.
This session will give the chance to reflect on what lies ahead in this significant sector.
Fabian Garcia, Banca de Quinielas de Montevideo, Uruguay
Fabian Garcia graduated in Accountancy and Economics and has an MBA from the Uruguayan University of the Republic, where he also serves as a Professor of Internal Auditing.
He joined LaBanca, the Uruguayan State’s Concessionary Lottery since 1943, in 2005. He started as an Odds Compiler and since 2008 he serves as the Sports Betting Manager. Since then, he has worked on improving the product and launching new functionalities positioning LaBanca at the same level of European Lotteries.
From his position, Fabian also managed to introduced key measures against illegal betting in Uruguay. Fabian was appointed in the GLMS ExCo in May 2019. As an ExCo Member of GLMS, Fabian shall focus on developing educational programs to prevent match-fixing, elaborating guidelines and good practices to avoid corruption and developing GLMS in South America.
Gilles Maillet, Director of Sports integrity, FDJ
Gilles is Director of Sports integrity at FDJ (Française des Jeux). He took this responsibility in 2017, marking both FDJ’s commitment to promote sport values and Gilles’ personal commitment in sport.
Gilles is Vice-chair of GLMS, member of the WLA Betting Integrity on Sports and Horse Racing committee and Executive chair of the EL sport working group.
He joined FDJ in 2010, where he was sales Director of the company after having led corporate projects for the company’s Management. Before FDJ, Gilles built a solid background in various marketing and sales executive positions for international consumer goods companies.
Jean-Luc Moner-Banet, CEO, Loterie Romande, Switzerland
Jean-Luc Moner-Banet is CEO of Loterie Romande in Switzerland. After joining Loterie Romande in 1998, he was appointed Deputy Director General in 2001, rising to his present position in 2007. Prior to serving at Loterie Romande, he spent a decade working in various roles for gaming industry suppliers, including a stint at GTECH Corporation.
Beyond his responsibilities at Loterie Romande, he has served as President of the World Lottery Association (WLA) from 2012 to 2018. Since 2008 he has been a member of the WLA ExCom, from 2009–2012 and again since 2021 he is a member of the Executive Committee of the European Lotteries Association (EL). He is now Chair of the WLA Betting Integrity on Sports & Horse Racing Committee.
Mr. Moner-Banet holds a Master's degree in Public Administration from the University of Lausanne, Switzerland.
Luca Esposito, Executive Director, WLA and Executive Director, Global Lottery Monitoring System
Luca Esposito holds a master’s degree in Computer Science and Telecommunication from the University of Calabria. He has been a technological consultant to various major global concerns, including Accenture and Cambridge Technology Partners.
He began his career in the lottery sector in 2009, when he joined IGT as Technology Director for central Europe. Here, he served the technological needs of gaming-industry clients in Switzerland, Germany, Belgium, and Luxembourg. In 2013, Luca was promoted to Country Manager for IGT, responsible for servicing the state lotteries of Switzerland, Belgium, and Luxembourg.
Recognized for his vast knowledge of lottery and gaming technology, and his deep understanding of the unique needs of the state-authorized lottery and betting sector, Luca was recruited by the WLA, where he has served as Executive Director since November 2018. As of January 1, 2022, Luca additionally assumed the role Executive Director of the Global Lottery Monitoring System.